Empathy as the basis for agility

By Michelle Heusser

Agile thinking is one of Arkano’s pillars. It’s one of the company’s core values. It’s the approach we have towards our clients by delivering results early that really generates value.

This value is based on three cardinal competencies: assertive communication, initiative and adaptability, which aligns perfectly with the backbone of our agile manifesto:

• People
The main axis. Let’s understand each other, and prioritize face-to-face interaction, and direct communication, to fully grasp the motivation behind our teams and clients.


• Software
Our efforts must focus on developing a tangible product that sparks value and validates what is relevant.


• Collaboration
Disprove the myths that the client doesn’t know what they want and that the IT area is slow. Let’s build trust among all.


Adaptability
We live in a VUCA world (volatility, uncertainty, complexity and ambiguity). Following a plan is a challenge. We need to get along with change, taking into account the needs that arise in different industries and we have to be able to respond in time.

Agile thinking reminds us of the importance of knowing our environment and adapting quickly. How do we build trust and closeness on a video call? With empathy. To get to know people and their needs, we should have the ability to understand and share people’s feelings.

Through empathy and agile thinking we can make more efficient use of resources, intensify organizational dynamism and increase customer satisfaction.

Share:

Facebook
Twitter
LinkedIn
Arkano Soft

Arkano Soft

We co-create value by generating solutions to your business needs

Recent posts

Empathy as the basis for agility

Agile thinking is one of Arkano’s pillars. It’s one of the company’s core values. It’s the approach we have towards our clients by delivering results early that really generates value.

We became lighter…

When we think of something light, we think of agility, weight and of the ability to move without difficulty. What’s heavy moves slowly and needs a great effort to overcome the resistance to reach the new without getting stuck.

Contact us

Argentina

Buenos Aires

Colombia

Medellín - Bogotá

Paraguay

Asunción

Uruguay

Montevideo

Chile

Santiago de Chile

México

Ciudad de México

Perú

San Isidro, Lima

USA

Miami, Florida

Argentina

Buenos Aires

Colombia

Medellín
Bogotá

Uruguay

Montevideo

Paraguay

Asunción

Chile

Santiago de Chile

México

Ciudad de México

USA

Miami, Florida

Perú

San Isidro, Lima